Privacy Policy
We are committed to protecting your privacy and earning your trust. This notice describes the personal information we collect about you and how we use and protect it. It applies to our current and former customers.
Summary
This section summarizes our privacy practices. For more detail, please read the entire privacy policy.
- We gather information from you, your transactions with us, and outside sources.
- We use your information only to conduct our business and provide insurance to you.
- We will share your information with your selected insurance company.
- We will not share your information with other agencies for their marketing purposes without your consent.
- We limit access to your information and use safeguards to help protect it.
- You may review and correct your information.
What information do you collect about me?
We collect information about you to quote and service your insurance policy. This is called "Nonpublic Personal Information" if it identifies you and is not available to the public. Depending on the product, we collect it from some or all of the following sources. We have provided a few examples for each source, but not all may apply to you.
- Application Information: You provide this on your application, through your agent or broker, by phone, or online. It includes your name, street address, phone number, driver's license number, Social Security Number, date of birth, gender, marital status, type of vehicle, and information about other drivers.
- Consumer Report Information: We obtain this from consumer reporting agencies. It includes your driving record, claims history with other insurers, and credit report information. The information is kept by the consumer reporting agencies and disclosed by them to others as permitted by law.
- Transaction Information: This is information about your transactions with us, our affiliates, or others. It includes your insurance coverages, limits and rates, and payment history. It also includes information that we require for billing and payment.
- Web Site Information: This information is unique to Internet transactions. It includes the Web site that linked you to ours, your computer operating system, and the pages you viewed on our site. Some Web sites, including ours, may also store "cookies" on your computer. Cookies collect technical data, like your Internet protocol (IP) address, operating system, and session ID. They can also save certain information entered by you.
Who might get information about me from you?
We will share information about you only as permitted by law. We will not share your Nonpublic Personal Information with other companies for their marketing purposes without your consent. There is no need to "opt out" or tell us not to do this.
Disclosures include those that we feel are required to provide insurance claims or customer service, prevent fraud, perform research or comply with the law. Recipients include, for example, our family of insurance companies, claims representatives, service providers, consumer reporting agencies, insurance agents and brokers, law enforcement, courts and government agencies. These parties may disclose the information to others as permitted by law. For example, Consumer reporting agencies may disclose Transaction Information received from us to other insurance companies with which you do business.
Where permitted by law, we may also disclose Application or Transaction Information to service providers that help us market our products. These service providers may include financial institutions with which we have joint marketing agreements.
How do you protect my information?
We restrict access to your Nonpublic Personal Information to our employees and others who we feel must use it to provide our products and services. Their use of the information is limited by law, our employee code of conduct, and written agreements where appropriate. We also maintain physical, electronic and procedural safeguards to protect your information.
How can I review and correct information you have about me?
To review information we have about you, you may call our office at (309)764-6850. You must describe the kind of information you want to review and state that your request is in response to this Privacy Policy. Include your full name, mailing address, and policy number (if applicable). We will then describe to you how you may request corrections.
You may also come in and review the information at our office or receive a copy of your information at no cost. We will not provide information that we feel is privileged, such as information about insurance claims or lawsuits.
If we make your requested correction, you will receive a notice in the mail from your insurance company stating that the correction has been made.
Our family of insurance companies
For a list of companies within our family of insurance companies, click here.
Is there additional information for Web site visitors?
Yes. When you visit our Web site, we use the information we collect to provide services to you. We use Web Site Information to help understand what you want so that we can enhance your online experience. For example, if you start an insurance quote on our Web site, but decide to finish it later, we will save your information so you can puck up where you left off. We also use Web Site Information to analyze use of our Web sites.
Why do you ask for my e-mail address?
When you request a quote on our Web site, we collect your e-mail address so that we can send you e-mails concerning your transactions with us.
We will not share your e-mail address with other companies for their marketing purposes without your consent.
What about Web site security?
Our security measures help ensure that your data is secured and encrypted, so that others cannot access it while in transit. We limit access to our servers and require our employees to adhere to high standards of ethics and integrity in performing their jobs.
What about links to other Web sites?
Our Web site contains links to other sites that are not ours. These links are solely for your convenience. We make no warranties or representations about other Web sites. We recommend that you read the privacy policies of these sites.